Pay: $40,000 per year

Customer Relations Representative

Customer Relations Representative – Phoenix, AZ

Join a Top-Performing Agency with a Winning Culture

ProSight Talent is proud to partner with a nationally recognized insurance and financial services agent that has been part of building one of the most trusted brands in the industry. This Phoenix office is among the top-performing agencies nationwide—driven by a culture that celebrates success, invests in people, and never stops raising the bar.

As a Customer Relations Representative, you will generate the kind of exceptional customer experiences that fuel growth and strengthen a leading insurance agency. Your attention to detail, customer service skills, and genuine desire to help people will make you an integral part of the team. In this role, you’ll resolve customer inquiries, coordinate with colleagues, and anticipate the needs of the community members you support—all while building your own long-term career.

We are committed to your success. That’s why we sponsor licensing and provide incentives once achieved, while also offering mentorship, training, and clear pathways for advancement. For especially driven and ideal for individuals who have a passion for customer support.

Responsibilities:

• Manage customer inquiries with professionalism and care.
• Resolve issues promptly while maintaining accurate records.
• Assist with customer retention strategies that strengthen relationships.
• Collaborate with agency team members to ensure exceptional service.

Qualifications:

• Strong communication and problem-solving skills.
• Previous customer service experience preferred.
• Ability to remain calm and effective in high-pressure situations.
• Empathy, professionalism, and a commitment to customer success.

Why Join Us?

• Be part of a top-performing Phoenix agency with a true winning culture.
• Work in a supportive team that values both results and people.
• Build a career with licensing support, training, and advancement opportunities.
• Make a meaningful difference in the lives of customers and your community.

Your career growth starts here. Better your community. Make a difference every day.